PEACE OF MIND
The certainty that your digital infrastructure operates 7/24/365 days a year
Our Services in the Americas
For better cost management. The audit evaluates your technological infrastructure, plans and calculates the financial investment of your IT.
- Help Desk
- Infrastructure Management
- Cloud or hybrid services
- IT Technical Support
- Keptos BAAS (Backup As A Service)
With confidence you can be sure that your organisation can operate in optimum conditions.
Our success, an exclusive methodology based on a proven method of prevention.
Increased efficiency and productivity
A help desk can help employees get answers to their questions and solve problems more quickly, reducing the amount of time they spend searching for information or trying to solve problems on their own. This can allow employees to focus on their tasks more efficiently and productively.
Keptos can help you improve customer satisfaction by providing a fast and efficient support channel to resolve problems or answer questions. By offering high-quality customer service, companies can increase customer loyalty and enhance their reputation.
Better data management
We can help a company manage and track customer inquiries and issues, allowing them to identify trends and improve their services over time. This can lead to a more efficient and effective support process, reducing the number of repeat issues and improving overall customer satisfaction.
We offer a proven methodology for reducing the costs associated with IT services and streamlining processes. This can reduce staffing requirements and improve resource allocation.
Our Service Coverage
We provide services in Spanish, English and French in the Americas, which allows us to understand the IT environment in each sector.
For Europe and Asia we offer advanced services in English and Spanish.